Business Benefits

Reduce IT support costs
Support staff is often 30% more productive when they don't need to return to their desks to file change requests.

Lower Risk and Increase Speed
Mobile technicians and managers who can request and approve changes in real-time, closely adhere to change processes and quickly respond to business issues.

Decrease critical asset downtime
Instant alerts minimize downtime of critical equipment, such as health management and financial systems, by delivering real-time change information to the device.

Lower hardware expenses
Significantly cut your capital expenses by equipping employees with mobile devices rather than expensive computer laptops and ineffective pagers.

Gain a 360-degree view of your IT infrastructure
Controlling a complex IT infrastructure allows you to effectively support business priorities, such as growing revenue, reducing costs and lowering risk.
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Key Features

Access	View change requests by priority, location and business impact
Create	Create new change requests directly from the handheld device
Respond	Approve or deny change requests on the road
Close	Update the BMC Remedy system as soon as a change is implemented
Display	Show how a change will affect both the business and IT infrastructure
Search	Quickly locate information in change requests
Display	Mobilize the specific fields in BMC Remedy
Security	Users can access Aeroprise only with a valid username and password combination. For enhanced security, Aeroprise can add SSL encryption and IP address restriction capabilities
Automatic Device Optimization	Applications are automatically tailored to the mobile device's screen, bandwidth, connectivity and processing power
Online and Offline Connectivity	With an upgrade, you can continue to work offline as updates are seamlessly transmitted when the device is back online

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