Mobile Service Management

Demo Center



Aeroprise Mobility for BMC
The world's most-deployed software for mobilizing BMC® Remedy® and BMC Service Desk Express lowers your IT support costs, improve customer satisfaction and reduce critical asset downtime by enabling support desk technicians to manage trouble tickets and update asset tags from handheld devices. Mobilize a specific BMC solution or select Aeroprise Mobility+ to extend multiple BMC applications to wireless phones.

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Aeroprise Mobility on BlackBerry Smartphones
Considering extending your help desk applications to the field? Only Aeroprise provides an out-of-the-box mobility solution for accessing service desk functionalities on handheld devices, such as BlackBerry smartphones. Join Aeroprise and special guest Research in Motion (RIM) for a lively presentation on how mobilizing incident, asset and change management will help you: decrease critical asset downtime, reduce IT support costs, improve customer service, lower hardware expenses and gain a 360-degree view of the IT infrastructure.

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Aeroprise Mobility for ITSM Applications
Aeroprise mobilizes IT Service Management applications for large and midsize IT organizations that need to extend critical business processes and functionalities to handheld devices. With the Aeroprise Mobility Platform, the core technology of all our products, you can rapidly and securely deploy custom and off-the-shelf applications on BlackBerry and Windows Mobile devices, Palm Treo and cell phones. The Aeroprise Mobility Platform automatically adapts the application to the mobile device, scales as your business requirements change and protects your information with wireless VPN and SSL technology.

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Mobilize Field Services on BlackBerry
Medium and large enterprises have IT service management staff responsible for a variety of technical activities. However, the problems they track are least likely to be solved on their desktops. Join Research In Motion (RIM) and special guest Aeroprise to learn more about how to increase service level agreement standards, better prioritize and respond to critical issues and increase the number of tickets closed daily. Learn how to significantly diminish missed service calls and sluggish resolution while keeping mobile staff up to date via the revolutionary BlackBerry® solution.

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