Mobile Service Management

When evaluating a mobile enterprise strategy, keep in mind that Aeroprise is the first and only company to give Fortune 500 businesses and major public institutions an out-of-the-box mobility solution for BMC Remedy. Lennox International, San Francisco International Airport, U.S. Army and many other of the world's best-run IT organizations select Aeroprise Mobility for its unique advantages:
  • Deploys in less than a week
  • No changes to the BMC Remedy application
  • Gives managers a 360-degree view of the IT infrastructure
  • Automatically inherits and updates BMC Remedy workflow on the handheld device
  • Lets users personalize which rules, fields and alerts to mobilize

Aeroprise for BMC Remedy


The world's most-deployed software for mobilizing BMC® Remedy® lowers your IT support costs, improve customer satisfaction and reduce critical asset downtime. Technicians can manage trouble tickets and update asset records from handheld devices, while managers review change requests and monitor service level performance in real time. Mobilize a specific BMC Remedy application or select Aeroprise Mobility+ to extend multiple ITSM solutions to wireless devices.