Volume 2, Issue 4

The Perfect Device For You
We're asked all the time what device we recommend. Our old answer didn't satisfy anyone: "whatever you already have." In this newsletter
we'll share one that's more useful.

There are more than 300 mobile phones alone on the market today. The chart below clearly isn't exhaustive but it's a starting point. Our advice: try multiple devices. You'll be happier with what you end up with if you do.

We can't possibly evaluate every device out there but we can highlight key trends and comment on the pros and cons of a few broad device categories. Here's what you need to know:

A Comparison of Four Popular Mobile Platforms
  Pros Cons
  • Integrated phone and PIM with keyboard
  • Broad carrier support
  • Excellent battery life
  • Sync cradle
  • Always-on connection
  • Operates behind firewall with Mobile Data Service (MDS)
  • No wi-fi access
  • Requires installation of BlackBerry Enterprise Server (BES)
  • Cost: moderate
  • Service contract: required
  • Large display
  • Readily-available wi-fi access
  • Sync cradle
  • Compatible with standard Office file types
  • Readily-available VPN clients
  • Limited battery life
  • Most devices don't have keyboards
  • Wireless WAN support limited and expensive
  • Cost: high
  • Service contract: required for smartphones
  • Broad application support
  • Readily-available wi-fi access
  • Sync cradle
  • Largest user base
  • Cost: low
  • Most devices don't have keyboards
  • Wireless WAN support limited and expensive
  • Service contract: required for smartphones
Mobile Phone
  • Widely available
  • Good support for different alert mechanisms
  • Cost: low
  • No keyboard
  • No sync cradle
  • No support for VPN clients
  • Small display
  • Service contract: required
Copyright © Aeroprise 2004

Aeroprise CEO Dan Turchin will address this and other topics in a presentation entitled "Developing and Implementing Your Mobile Strategy" at the Borgata Casino in Atlantic City on May 13. The event is co-hosted by Column Technologies and Remedy. Click here to register for free. We hope to see you there!

Aeroprise Index of Wireless Activity
IOWA increased a scant 0.11% in April to 184.73. The industry is still digesting news about the pending acquisition of AT&T Wireless by Cingular. This comes as Cingular contemplates regurgitating the nation's second-largest wireless carrier after disappointing quarterly results revealed greater-than-expected subscriber losses.

Aeroprise in the News
SourceUK: "Mobile Workflow Management: Salvation For The Mobile Enterprise"

Upcoming Events
Helpdesk & IT Support Show 2004
  London, England
  April 27-29, 2004

Developing and Implementing Your Mobile Strategy
  Hosted with Column Technologies and Remedy
  Borgata Casino Atlantic City, NJ
  May 13, 2004

Industry Buzz
"Wireless is huge," says Mattel CIO Joseph Eckroth. "I'm not talking about cell phones, but about wireless access to data..."

Tip of the Month: Go Ahead, Try a Different Device
A part of your Mobile Gateway you may not know about is the database of device profiles that stores information about a wide variety of devices, platforms, and carriers. When your users log in to Aeroprise, the Mobile Gateway automatically recognizes the device they're using and modifies their application accordingly to adjust for properties like bandwidth, screen size, and alerting capabilities.

You can view all of the devices that have logged into Aeroprise from your Administration Console. Just click 'Device Profiles' in your 'Reports' tab. From there, you can also add or modify profiles to take advantage of your business rules or unique mix of devices.

Trivia Question: Phones Getting Smarter
Question: Relative to ordinary PDAs, how many smartphones (phones with PDA functionality) do analysts expect will be sold in 2004?

(a) Twice as many (b) Half as many (c) One-third as many (d) Five times as many

source: IDC
[answer in next month's newsletter]

Last month's question: Of the following mobile data solutions, which one do corporate users want most?

(a) Browsing and Web services (b) Specific corporate data or applications (c) Wireless email and calendar (d) Customer facing applications

Last month's answer: According to the Yankee Group, 91% of corporate users list access to (b) specific corporate data or applications as their number one wireless demand. That was followed by wireless email (80%), calendar (63%), workforce automation (56%), web browsing (44%), and customer-facing applications (43%).

Resources
Aeroprise Newsletter Archives
Aeroprise Newsletter Signup
Mobilizing Your Applications: A Primer
Aeroprise online demo
Aeroprise customer case study
Aeroprise Partner Portal

Questions
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information@aeroprise.com

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