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Volume 4, Issue 1
A note to our readers: we'll be publishing quarterly this year. When you find yourself experiencing Aeroprise Newsletter withdrawal, we encourage you
The Marconi Awards While we road warriors have been leveraging mobile technology to improve productivity and reduce support costs it's important to remember that others use it for, well, other purposes. To keep your mobile perspective balanced, we're sharing five new devices in our inaugural Marconi Awards, named to honor Nobel prize winning Italian Physicist Guglielmo Marconi. Marconi transmitted the first wireless signal one and a half miles across Salisbury Plain, England in 1896. We are borrowing Mr. Marconi's name but it must be noted that he would roll in his grave if he knew his experiment gave birth to these "innovations".
Index of Wireless Activity IOWA begins 2006 on an up note after two consecutive downers. The index closed the month at 191.76, up a scant 0.66% on strong stock prices (up 9%) and weak headline activity (down 18%) despite the deluge of press releases generated by this month's over-hyped, underwhelming Consumer Electronics Show in Las Vegas. Look for IOWA to be fueled by activity surrounding the consumerization of broadband mobile data, the launch of high-profile new enterprise-targeted PDAs, and more big telco deals. Upcoming Events Aeroprise webcast: "Mobilizing Service Management Applications" Webcast March 2, 2006 FOSE Washington, DC March 7-9, 2006 Help Desk Institute Annual Conference Nashville, TN March 19-22, 2006 Industry Buzz Computerworld: Mobile phone sales topped 800 million in 2005 according to IDC The San Jose Mercury News: BlackBerry Shutdown Fears Overblown Wireless NewsFactor: Review of the Palm Treo 700w Windows Smartphone News of the Weird from Network World: AT&T Patents the Smiley Face :) Tip of the Month: Resolve Merging Conflicts When you're out of coverage and you update a record that someone else updated while you were offline, you create a merging conflict when your change is pushed to the application server. You may want to override the other change or you may want to accept it. Use your conflicts report to do either one. Here's how: From your Main Menu, click 'Resolve Conflicts'. You'll see a list of all your conflicts and their statuses. The error message from your server will be displayed along with a message from Aeroprise and information about the other user and their change. For instance, "Conflict detected: Bill Gates changed the status of your trouble ticket from 'bug' to 'feature'." Select what you want to do: "Accept" or "Ignore". Refresh your queue to confirm that your conflicts have been resolved. Trivia Question: Watch Out Land Lines At what pace will enterprise expenditures on wireless data grow over the next four years? (a) 7% (b) 18% (c) 32% (d) 47% (e) 55% source: In-Stat [answer in the Spring newsletter] Last month's question: According to a recent survey from analyst Detecon Americas, what percentage of wireless subscribers use multiple devices to access data applications? (a) 23% (b) 37% (c) 44% (d) 59% (e) 77% Last month's answer: A recent study by Detecon Inc., "What Do Wireless Data Users Want?", found that customers use multiple devices and networks to meet mobile data needs, with (c) 44% using multiple devices, typically a combination of mobile phones, PDAs and/or wireless data cards. Additionally, the study found nearly 68% use two or more service providers, and nearly 14% use four or more. Resources Aeroprise Newsletter Archives Aeroprise Newsletter Signup Mobilizing Your Applications: A Primer Aeroprise online demo Aeroprise customer case studies Aeroprise Partner Portal Questions o: +1(866)809-9102 f: +1(650)404-1185 information@aeroprise.com If you'd prefer not to receive future Aeroprise updates please click here. We never share subscriber information with anyone. |
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