Mountain View, Calif. – February 19, 2008 - Aeroprise, the leading mobile service management company, today announced it will open a new state-of-the-art customer service center next month in Colorado Springs, Colorado, to support a recent surge in customer growth.

Aeroprise, whose award-winning mobility solutions extend the power of IT service management applications to handheld devices, saw its customer numbers spike the second half of 2007, with total number of users increasing by 400% for the year. The company forecasts even stronger growth in 2008 as the adoption rate of enterprise mobility solutions increases and the selection of handheld devices for businesses expands.

“Business continuity is an important issue for all enterprise systems, but those that impact a company’s ability to service its customers are especially critical,” said Alex Sapp, vice president of operations at Aeroprise. “The new support center demonstrates our commitment to helping our customers service their customers faster and better. As the industry’s leading mobile service management company, it’s imperative that Aeroprise offers a world-class service center.”

The new customer service center will offer 24/7/365 support, including phone, email and live chat options, as well as Tier 1, 2 and 3 testing. An expanded service staff will enable Aeroprise to respond up to 75% faster to customer service requests. And Aeroprise will use its own mobility solution to provide in-the-field service to customers around the world.

To lead the new customer service initiative, Aeroprise has appointed IT service management veteran Al Lawlor to director of client services.

The new Colorado Springs service center is scheduled to open March 3, 2008.

About Aeroprise
Aeroprise, Inc. is the world's most-deployed software for mobilizing IT service management. Fortune 500 companies, midsize businesses and public institutions use Aeroprise to extend help desk, asset management and change management functionality to BlackBerry and Windows Mobile devices, cell phones and barcode scanners. Aeroprise lowers IT support costs, improves customer satisfaction and reduces critical asset downtime. Applications are automatically tailored to the mobile device and Web-based personalization consoles enable unlimited user configurations. Aeroprise installs quickly, is pre-integrated with custom and off-the-shelf applications and inherits existing rules and workflow. Headquartered in Mountain View, California, Aeroprise is a privately held company.

Media Contacts:

Kevin Wolf
Aeroprise PR
650-327-1641
kevin@aeroprise.com