Dow Jones & Company
Tony Ferello
IT Asset Manager

"It used to take us weeks to have one person go around an inventory the data center. We can now do it in an hour. It was a no brainer to go with a BMC product that integrates very well with our existing infrastructure."

National Inst. of Health
Dr. Doris Holley
IT Consultant

"We were able to create a 52% improvement in the delivery of services from our service desk. The Aeroprise mobility solution pays for itself within four months of being deployed."

Dev Technology Group Mike Campbell
Federal Government IT Contractor

"We were paying tens of thousands of dollars a month in missed SLA fees. With mobility, however, a service request is approved in 30 minutes instead of a 12 or 18-hour wait. So, we showed them that if you just don’t miss one SLA, mobility is paid for."

Lennox International
Carolyn Hollingsworth
Director of IT Support

"We had a need on the factory floors to improve our response times and this was the perfect solution. It’s been a real win for us, as the service levels have gone up substantially and our customers are really happy."

Northeastern University
Joann Mansur
IT Analyst

"One million paper sheets are printed on our machines each quarter.  An outage of even 15 minutes can back things up considerably.  Aeroprise mitigates these issues, keeping both IT – and the campus – running smoothly."

Montefiore Medical Center Ben Cantatore
Service Support Manager

"Aeroprise has been a huge success. We used a manual process before that was slow and inefficient. But mobility has helped us tremendously and the data accuracy has increased quite significantly."