Mobile Service Management


Aeroprise, Inc. is the world's most-deployed software for mobilizing IT service management. Fortune 500 companies, midsize businesses and public institutions use Aeroprise to extend help desk, asset management and change management functionality to BlackBerry and Windows Mobile devices, cell phones and barcode scanners. Aeroprise lowers IT support costs, improves customer satisfaction and reduces critical asset downtime. Applications are automatically tailored to the mobile device and Web-based personalization consoles enable unlimited user configurations. Aeroprise installs quickly, is pre-integrated with custom and off-the-shelf applications and inherits existing rules and workflow. Headquartered in Mountain View, California, Aeroprise is a privately held company.

Management

Alan I. Fraser, Chief Executive Officer
Dan Turchin, Chief Technology Officer, Executive Vice President
Robert Otto, Vice President, Sales
Alexander Sapp, Vice President, Operations
Salvatore Meola, Vice President, Products

Product Offerings

  • Aeroprise Mobility+ for BMC RemedyTM
  • Aeroprise Mobility for BMC Remedy Service DeskTM
  • Aeroprise Mobility for BMC Remedy Asset ManagementTM
  • Aeroprise Mobility for BMC Remedy Change ManagementTM
  • Aeroprise Mobility for HEATTM

Key Customers

Lockheed Martin
Safeway
Federal Communications Commission
Harvard University
RAND
Chevron
Ticketmaster
U.S. Air Force
U.S. Army
Bureau of Alcohol, Tobacco, and Firearms
Cap Gemini
Coldwater Creek
O2
Westar Aerospace & Defense Group
Murphy Oil
BHP Billiton
Danish Radio
Jadeon
Southlake Regional Health Centre
Fred Hutchinson Cancer Research Center
Hawaiian Electric Company
El Paso Corporation
SRA International
Hackensack University Medical Center

Strategic Partners

BMC Software
FrontRange Solutions
RIM
Cingular Wireless
Sprint Nextel
Rogers Communications
TELUS Mobility
Column Technologies
CreekPointe
RIGID Systems

Investors

vSpring Capital

Core Values

  • Think big and continuously innovate
  • Maintain customer focus
  • Take pride in what we do
  • Share the vision
  • Never stop learning
  • Operate with integrity